August 31,2011 

I remember the friendly, quick and accurate response the last time I contacted your company, which I believe was well over a year ago.  I wouldn’t recall this if it was not a pleasant, memorable experience.  I remember Sue calling up to make sure we were aware that our item had shipped and that she sounded sincerely happy that MCG could expedite this to help us meet our schedule. 

I start early, 6:30AM, and by the time I showed up here my quote request from just yesterday afternoon was waiting for me in an email and the phone rings and it’s Jack asking if I have any questions.  Then Jack goes on to acknowledge that he looked at our website and noted we have been in business since 1944 and was impressed by that and offered his assistance.  This is rare in this fast paced market and world we live in today. 

Being a service and quality driven company ourselves I wanted to commend you on your company and Power Partners, Inc., quality, friendly and fast service.

This is refreshing and is indeed, a pleasure.

Cheers,

Tom Provo
Production Manager, Estimator, Designer and Project Manager for a Custom Electrical and Enclosure O.E.M.

Models Used: PT250