An endorsement from one of our Global Healthcare Manufacturer customers.
June 17, 2004
Dear Messrs. Glenn Clifford and Anthony Biondo:
Enclosed please find the one of the two
damaged surge protectors - the subject of our prior correspondence . The
enclose surge protector is the one shown in the digital photographs I sent
previously.
Earlier I stated that, because of the reason
for damage to the surge protectors, I don't really consider it MCG's
responsibility to repair/replace me under warranty. In no way was your
product defective. In fact, it did precisely what it was suppose to do. It
protected some delicate, expensive, valuable one-of-a-kind electronic
equipment. I find it rare that a company stands behind its product to the
extent your company does. I'm glad I chose MCG's product in the application
and will do so in the future.
Sincerely,
Systems Engineer for a Global Healthcare
Manufacturer |
